Frequently Asked Questions


  • OFFICE HOURS

    Monday 10:00am-7:00pm Tuesday 9:00am- 6:00pm

Wednesday 10:00am-7:00pm Thursday 9:00am-6:00pm

Friday 9:00am-6:00pm

* Our office closes at 4pm the last Friday of the month.

  • APPOINTMENTS

    Our Clients are seen by appointment only. Same day appointments are available. We are offer both in person and virtual appointments. Late evening appointments are also available for your convenience. Please contact our office to schedule an appointment at (904)-990-8105.

  • fees and Insurance

  • Accepted Insurances:

    • Aetna

    • CIGNA

    • Humana

    • Medicare

    • Meritian

    • Magellan

    • Compsych Managed Care

    • Victims Compensation

    • Blue Cross and Blue Shield of Florida

    • Anthem/ Blue Cross Blue Shield-GA

    • United Behavioral Healthcare/Optum/Avmed/Oscar

    • Veteran's Administration (VA) Community Care Network

    • Tricare (Out of Network Provider)

  • Employee Assistance Programs (EAP’s):

    • New Directions Behavioral Health EAP

    • ACI Specialty Benefits EAP

    • Morneau Shepell (BDA)

    • Health Advocate EAP

    • Intermountain EAP

    • UHC/Optum EAP

    • Compsych EAP

    • ESPYR EAP

    • Aetna EAP

    • Cigna EAP

    • ESI EAP

  • SELF-PAY

    We are a specialized trauma practice and believe that your mental health is priority and requires the best possible care. Our rates are highly competitive for specialized treatment. We will assist in providing forms for submission to your insurance company for possible reimbursement. We have limited sliding scale appointments available.

  • Forms of payment

    Cash, VISA, Discover, American Express, MasterCard, FSA and HSA accounts are accepted. Payments will be expected and processed at the beginning of each session.

  • Cancellations

If cancellation of your appointment becomes necessary, please give notice by telephone with-in at least 24 business hours. If you do not provide notice by telephone of your appointment cancellation with-in 24 business hours, you will be charged the full fee for cancellations under 24 hours for no shows.